Microsoft experienced an event that is not likely to embolden potential customers of its forthcoming Azure cloud computing platform:
In summary, if you had Sidekick device through T-Mobile, you have my condolences. Living and working in Seattle I'm aware of some of Microsoft's operations practices. Microsoft's desktop roots, i.e. affinity for shrink wrapped software, has seemingly induced a myopia in how it sees operations. Namely, the belief that if they toss things over the wall, aka contracting, things will get done. The failure of a robust backup process, a.k.a. operations 101, means Microsoft does not take operations seriously (which feeds into things I've heard here in Seattle). This embarrassing turn of events is not likely to instill confidence in Microsoft's forthcoming cloud computing efforts.